Why is my Rufus Cuff Pro Charge Dock not charging the RC Pro or Battery?

Remove battery, wait 30 seconds then reinstall. Attempt charge by plugging the device directly into PC with USB-C cable. Once charge shows on screen you can switch to wall charger.

1) Remove battery, wait 30 seconds then reinstall.

2) Attempt charge by plugging the device directly into PC with USB-C cable.

3) Once charge shows on screen you can switch to wall charger.